Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing top quality support without delay is our high priority, so that we back up each cloud website hosting plans plan with a 1–hour ticket reply guarantee. At the time you post a ticket or post an e–mail, our customer technical support staff will do all they could do to offer the most acceptable solution to your issue and to provide you with guidance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our staff of qualified professionals will be online for you 24x7x365 to respond to all of your enquiries and to remedy any issue you will probably have. You will be able to send us a tech support ticket from your Online Control Panel or send us an e–mail any time. Additionally, on business days, you can easily call us or take advantage of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • wanahost has incorporated a wide–ranging practical knowledge base into the Control Panel for you to get handy step–by–step directions anytime. Each area of the Control Panel features its own contextual support area having a selection of how–to posts. We have also organized video clips to supply you with a more effective visual representation of the correct way to conduct any presented activity.