1 hour ticket response
We are focused on delivering a fast and proper response to each helpdesk ticket sent by a client. Our accomplished client care staff members will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average client support ticket response time has proven to be twenty minutes.
A Topflight Tech Support Service
Each member of our client support team has lots of years of experience in the cloud website hosting plans niche and the vast majority of them have worked for us for at least five years. They all are eager to respond to all your requests in the most efficient way possible.
A User–Friendly Help Center
In the Online Control Panel you can find an easy–to–browse Help section where you can find quick hints on how you can use our services. You can find the answers to your questions in our F.A.Q. archive, see more tips in the web hosting account management articles or check our educational video tutorials.
